Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Phone swaped but isn't showing

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Phone swaped but isn't showing

Swaped devices shows that the new phone is the new device but the old device is the phone that is showing it still activated with boost.

 

Have private message but no one has replied to me I'm happy to provide any information that is needed

1 REPLY 1
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Agent

Re: Phone swaped but isn't showing

Hi, @ButtonGlitches! Thanks for reaching out. Please send us a PM with your phone number, PIN and phone's DEC number. You can send a private message by clicking on my name, then selecting the message option from the profile page.