Swaped devices shows that the new phone is the new device but the old device is the phone that is showing it still activated with boost.
Have private message but no one has replied to me I'm happy to provide any information that is needed
Hi, @ButtonGlitches! Thanks for reaching out. Please send us a PM with your phone number, PIN and phone's DEC number. You can send a private message by clicking on my name, then selecting the message option from the profile page.