Phone Roaming

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Groupie

Phone Roaming

My apple iphone 7 plus can't make calls everytime I try to it says "your phone is roaming" message my phone has never did this before and I need help! I just made a call a couple minutes ago right before it started doing this. I checked my settings and nothing is turned on that says anything about roaming. I also hard reset my phone and even tried to turn off my celluar to see if it works and it doesn't. I tried the collect call thing it prompted me to do on the phone and it wouldn't let me do that. 

 

CAN SOMEONE PLEASE HELP! @Boost 

2 REPLIES 2
Agent

Re: Phone Roaming

Hi there! Thank you for bringing this to our attention. Are you getting that message every time you try to make a phone calls? Did you make any changes on your phone/account? To research further, can you send us the cross streets and ZIP code where this occurs?

Groupie

Re: Phone Roaming

Yes, i am getting that message everytime I try to make a phone call and, no I haven't made any changes to my phone account I just recently paid my phone on June 2nd.