PUK

Jn Groupie
Groupie

PUK

I accidentally locked my sim and now it says I need a PUK code. I tried the four last digits of where the SIM card was popped out from and then it says to choose a new sim pin and says the PUK was incorrect. What do I do?
40 REPLIES 40
Guru

Re: PUK

Hi,

 

You are going to have to get in touch with customer service.

PUK stands for “PIN Unlock Key.”

DO NOT try to GUESS at your PUK!!

If you guess incorrectly at your PUK 10 times, your SIM card becomes permanently locked.

 

You should call customer service, visit a store, or try to get in touch with a verified employee here on the forms via PMs.

 

Yours,,

-J

Jn Groupie
Groupie

Re: PUK

Okay when I contact customer service, do I just ask them for the PUK?
Guru

Re: PUK

Yep. Just tell them what tou Said before, that you locked your SIM and now your phone is locked out until you enter the pin unlock code.
-J
Jn Groupie
Groupie

Re: PUK

Oh alright then. Thank you 🙂 I appreciate your help.
Agent

Re: PUK

Hello
A private message has been sent to further assist you.
Groupie

Re: PUK

Could you help me retrieve my puk please? Thank you.
Newbie

Re: PUK

I need a puk code because I accidentally got locked out of my account
Newbie

Re: PUK

Can you help me retrieve PUK code
Groupie

Re: PUK

can you tell me my PUK in private pm?