Overdue message

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Overdue message

Why am I getting this message on my account page.  I am on autopay which takes the money out of my credit card every 3 months.  I have $29.05 in my acccount?

Overdue! Your Service has been interrupted.

If services are not made current by 12/03 your account will be canceled and you will lose your phone number and current account balance.

My device is a Paylo Samsung Entro.  Since I am getting the above message I can still call but cannot send text messages.

Does anybody know what is going on here?

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I was asked to send a private message to Adoni DeoLeo but when I click on reply it takes me back to this public message program.  You guys really make this complicated.

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Agent

So sorry about the trouble! Can you please send us a private message with the details, so we can work through this? 

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I was asked to send a private message to Adoni DeoLeo but when I click on reply it takes me back to this public message program.  You guys really make this complicated.

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