Hi there, @Fefe23. Thanks for reaching out. Is the phone that you're trying to activate compatible with our service? What type of phone is it?
@Fefe23: Understood. In that case, please send us a Private Message with your phone number, PIN and DEC of the phone so we can help you get it activated.
You can send a private message by clicking on my name, then selecting the message option from the profile page.