Hi, a few days ago I ordered a new iphone XR from the boost site and it arrived today. I just tried to activate it online but it's giving me the error saying device is not eligible to swap.
Solved! Go to Solution.
Hello, @phantom123xyz. We definitely want to look into this for you. Please, send us a private message with your phone number, PIN, the IMEI, and the numbers on the SIM card of the new device.