Hi, a few days ago I ordered a new iphone XR from the boost site and it arrived today. I just tried to activate it online but it's giving me the error saying device is not eligible to swap.
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Hi, Yomps. We'd be happy to help you. Please send us a private message with the account phone number, pin code, IMEI, and the SIM card number.
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Hey, thank you I got it solved now! 🙂
Sorry to hear about this, Paytonmix. Where did you purchase the phone?
Can you please send us a DM so we can take a closer look?