I'm a new customer, and my SIM just arrived in the mail today. As far as I know, I used the correct SIM card, and it gave me my number and said my phone was activated, but on the network it says "No Service." I've restarted the phone a couple of times and tried the ##UPDATE# suggestion, as well as turning Airplane mode on and off a few times. It will connect for a couple of seconds, says BOOST and has one bar, and then goes back to "No Service." According to the website, I'm in the coverage area, so I'm not sure why this isn't connecting. Is this normal for the first day a SIM card is activated, or is it the same problem the other iPhones have? I'd love to be able to resolve this, so I can use my phone! Thank you!
Solved! Go to Solution.
We don't have reported outages at that location.
Please perform the following steps, with Wi-Fi and mobile data on:
Tap Phone.>Tap Key Pad if necessary.>Enter ##873283# then tap Call.>When Starting Service Update screen appears, tap OK.>When Service Update Complete appears, tap OK.>The Radio will reset. • When Boost displays, the iPhone update has completed.