No Service

Accomplice

No Service

I transferred an iphone 6 to my boost mobile account a couple of weeks ago. from verizon  I have been having some service issues with it.  The first is that I will have full bars and yet have no service, this includes calls, text or data.  The second problem is that sometimes it just goes to searching for service.  

I have tried the following and sometimes they work and sometimes they don't: 

Turn airplane mode on and off.

Turn phone on and off

Soft reset of phone

Install backup of phone.  

Reset network connection

Dial ##873283#

Replaced Antenna

Replaced Sim card.  

 Like I said, sometimes I turn airplane mode off and on and it works.  Sometimes it doesn't.  This problem is extremely annoying and looking for a permanent fix. 

3 REPLIES 3
Agent

Re: No Service

That’s no good at all. Sorry you’ve been experiencing this! Could you send us your zip code and any street intersection near you to check the coverage? 

Accomplice

Re: No Service

30127 and shipp road and old lost mountain.  It isnt coverage though.  My wife has boost as well and it works fine.  Plus, this happens no matter where I am. 

Agent

Re: No Service

Thanks. Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account?