I transferred an iphone 6 to my boost mobile account a couple of weeks ago. from verizon I have been having some service issues with it. The first is that I will have full bars and yet have no service, this includes calls, text or data. The second problem is that sometimes it just goes to searching for service.
I have tried the following and sometimes they work and sometimes they don't:
Turn airplane mode on and off.
Turn phone on and off
Soft reset of phone
Install backup of phone.
Reset network connection
Dial ##873283#
Replaced Antenna
Replaced Sim card.
Like I said, sometimes I turn airplane mode off and on and it works. Sometimes it doesn't. This problem is extremely annoying and looking for a permanent fix.
That’s no good at all. Sorry you’ve been experiencing this! Could you send us your zip code and any street intersection near you to check the coverage?
30127 and shipp road and old lost mountain. It isnt coverage though. My wife has boost as well and it works fine. Plus, this happens no matter where I am.
Thanks. Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account?