No SIM?

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No SIM?

Bought an iPhone XR from virgin mobile's website and have an unlimited data plan with them. Phone has been working fine since the purchase around a week ago. Until today, when I look at my lock screen and it says NO SIM CARD. I check my account on the virgin mobile website and it looked like the photo I attached... no idea what is happening rn. virgin mobile down.PNG

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I have this same issue. How can I get help? I keep getting "No Sim" and "Insert the service provider UICC" at random times. Twice I was stranded on the side ofthe read when my phone started glitching out with this. I could have been hurt while waiting for help. 

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Agent

Hey there, @MsBee! Sorry to hear about this issue. Can you please send us a private message with your number for further assistance?