No Phone Service

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Newbie

No Phone Service

Hello,

 

Last night I received my new iPhone in the mail. I went on my boost account and put in the MEI number in order to transfer my number to the new phone. Now I am left with 2 phones, neither of which can make phone calls. I attempted to call Boost to resolve this issue and both phones tell me I have to pay $15 prepay before I can make any calls to any number. I would like to resolve this issue as immediately as possible as this is very inconvenient.

 

Regards.

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Agent

Hello GilliamT. Please dial the code ##873283# on your new phone. Let us know if you get any errors, or the issue persists after that. 

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Agent

Hello GilliamT. Please dial the code ##873283# on your new phone. Let us know if you get any errors, or the issue persists after that. 

View solution in original post