Hello, Amygarcia16! We are sorry about the issues you're having with your service. We'll be happy to assist you today. Can you send us a private message with your phone number, pin code, and complete address to review this? Thanks.
Thank you for bringing this to our attention. Did you make any changes on your phone? To research further, can you send us the cross streets and ZIP code where this occurs?
Thanks for that information. Our network team has not yet notified us of any network issues in that area. We will need to review your account. Please, send us a private message with your phone number, PIN, code, MEID/IMEI number of the phone, and the ICCID/SIM card number.