Need help swapping iPhone

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Enthusiast

Need help swapping iPhone

I just got the new phone and trying to swap the old one to the new one. I followed the instruction but gave me message “something went wrong, please try again later”. How long it usually need to take back to normal? Thanks!

3 REPLIES 3
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Agent

Hi, newmouse. Let's do some investigating. Is it a Boost Mobile phone?

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Enthusiast

Yes, I ordered from boost website and got the new SIM card with the package 

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Agent

Please send us a private message with the account phone number, pin code, IMEI, and SIM card number.