~Name wrong on my Caller ID ~~

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Accomplice

~Name wrong on my Caller ID ~~

Just came in from Virgin.....purchased an IPHONE from Virgin in DEC., when ever I call someone, their ID shows the name LESHOURE....which is not my name, or anyone I know. Trying to get my name on the called ID....missing a lot of calls because those receiving my calls, do not answer...why??? Because they do not know anyone named LESHOURE. I have 6 tickets opened from Dec 5 to Feb 25 on Virgin mobiles supposed customer help....never answer, never acknowledge....NADA. Can Boost correct this problem....

5 REPLIES 5
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Agent

Sorry to hear about this, Coffe2307. Can you send us a private message?

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Private sent

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Phone still shows WRONG NAME on caller ID. IT still says LESHOURE....NOT MY NAME. Can you check again on the fix...thank you

 

 

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Phone still showing wrong name LESHOURE......This is still not corrected...Can you check again on the fix.

 

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Agent

Hello, @Coffee2307. We apologize for this experience. Definitely want to look into this for you. Please send us PM with your phone number and PIN. You can send a private message by clicking on my name, then selecting the message option from the profile page.