My Unlocked I Phone wont allow me to swap

Enthusiast

My Unlocked I Phone wont allow me to swap

I just bought an unlocked iPhone Xs Max from Amazon. I've been trying all day to get it connected but it keeps saying that the phone is not eligible. The phone works with CDMA/GSM and I've made sure that it is unlocked. I've also already have purchased a compatible sim card for the device. So if anyone could be of help that would be great 🙂

3 REPLIES 3
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Agent

Re: My Unlocked I Phone wont allow me to swap

Hello, @JinxOG. We received you private messages, we will continue to assist you there. 

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Enthusiast

Re: My Unlocked I Phone wont allow me to swap

What is the outcome of this?  I am thinking of buying and unlocked iPhone XS

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Agent

Re: My Unlocked I Phone wont allow me to swap

Hi there nvismine. Please send us a private message with the details and we will look into it. Victor21