Issues with iPhones

Enthusiast

Issues with iPhones

I'm trying to create a family plan with two iphones, one phone I purchased from the boost website and the other is an old boost phone. It created two separate accounts and I'm not sure if they are completely activated, I added money to each account to pay for the bills in hoping it would create the family plan, but I have had no luck and they both have no service 

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Agent

Hi, Ddarling94! Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone numbers, the PINs and a brief description of your request.