Is all the rigamarole necessary to activate an unlocked iPhone XR with Boost?

Go to solution

Is all the rigamarole necessary to activate an unlocked iPhone XR with Boost?

I also seem to be one of the many having issues activating a retail unlocked iPhone XR with Boost. 

 

My situation: I have a current family plan with four lines. I'm trying to swap out a terribly broken iPhone 7 Plus with an iPhone XR I just purchased two days ago unlocked (full price) from the Apple Store. When trying with the sim card from the iPhone 7 Plus, it doesn't activate. When inputting the IMEI number online, I get the message that it's not compatible buuuuut a retail unlocked iPhone XR should be. I also called into Boost support and the customer rep checked the IMEI again and said the same thing. 

 

I even went so far as to try and get a new SIM card from Sprint as a few people suggested on Reddit - but they couldn't (wouldn't) sell me just a SIM card and did try to get me to switch over all of our lines to Sprint with a 5 for $100 deal. I'd rather not do that because it's a hassle and I'm perfectly happy with our plan at Boost but I'd also like to get this XR working. 

 

I've seen the previous post mentioned a few times here about calling and asking for a tech specialist to have them run the network analysis tool (see: https://community.boostmobile.com/t5/iPhone/iphone-Xr-activation-problem/m-p/81015/highlight/true#M7...

 

My question is, is this really necessary? I'm on the phone all day long at work and I'm not too keen on trying to work my way through this. Any input? Can this be taken care of here? Anyone? 

 

Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Agent

Re: Is all the rigamarole necessary to activate an unlocked iPhone XR with Boost?

Good morning @TheNonieBologna. We apologize for the troubles you're experiencing. Would you please send us a private message with the IMEI of the device?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~ JoyP. 

 

 

~ Joy P.

View solution in original post

3 REPLIES 3
Highlighted
Agent

Re: Is all the rigamarole necessary to activate an unlocked iPhone XR with Boost?

Good morning @TheNonieBologna. We apologize for the troubles you're experiencing. Would you please send us a private message with the IMEI of the device?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~ JoyP. 

 

 

~ Joy P.

View solution in original post

Re: Is all the rigamarole necessary to activate an unlocked iPhone XR with Boost?

Yes! Joy1713 did it!

 

And I didn't have to go through all the rigamarole as suggested earlier. I've now got an activated iPhone XR in my hands and successfully activated on the Boost network 🙂 

 

Re: Is all the rigamarole necessary to activate an unlocked iPhone XR with Boost?

Yes! Joy1713 did it!

 

And I didn't have to go through all the rigamarole as suggested earlier. I've now got an activated iPhone XR in my hands and successfully activated on the Boost network 🙂