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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Iphone XR Activation Problem

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Enthusiast

Iphone XR Activation Problem

Hello!

I purchased an unlocked Iphone XR through apple and tried activating it through boost and it is telling me "device is unable to swap." I purchased the phone because apple told me that it can be activated through any carrier, even boost. When I looked through boost forums I found people were able to activate it by telling boost tech support to reprogram the phone to be compatible with boost. Can anyone help me with this? Ive had the phone for almost two weeks and cant use it because its not letting me activate through boost.

 

Thanks!

1 REPLY 1
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Agent

Re: Iphone XR Activation Problem

Hey there! Thnaks for contacting us. I'd be happy to help you. Please send me a Private Message with your phone number, PIN and the IMEI.