Invalid SIM on iPhone 7 apple loaner

Invalid SIM on iPhone 7 apple loaner

All of a sudden my iPhone 7 started saying no service. I went to the apple store where they will repair my phone (2 weeks) & they have me a loaner phone.. when they put my same SIM card back in the iPhone 7, it says invalid SIM no matter what I’ve done. Please help, this is so frustrating I’ve gone 3 days without any service.
5 REPLIES 5
Agent

Re: Invalid SIM on iPhone 7 apple loaner

Hey there! I'd be happy to help you. Please send me a Private Message with your phone number, PIN and SIM card number to check what's going on. 

Re: Invalid SIM on iPhone 7 apple loaner

Sending you a private message now!
Enthusiast

Re: Invalid SIM on iPhone 7 apple loaner

Hi, I am having the exact same issue-- can someone from Boost please help me as well? I can't make a phone call into the helpline without service, unfortunately. 

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Agent

Re: Invalid SIM on iPhone 7 apple loaner

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with the address where this occurs so we can investigate. 

Enthusiast

Re: Invalid SIM on iPhone 7 apple loaner

I'm now having trouble getting my SIM card back into my original phone-- help?