Solved! Go to Solution.
Don’t fret, MissKrystal! We’ve got you. Please send me a private message with your phone number, PIN number and delivery address.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hi, I am getting the message the SIM card has locked. Please power cycle the device and if the problem persists contact customer service. I powder the device on and off many times. I removed the sim card and cleaned it with a cotton swab and alcohol and put it back in. The problem persists. Can you help ? I purchased the phone new directly from Boost and have been using it for 2 years. S7 galaxy
Hello, @robertl53! We apologize for this experience. Definitely want to look into this for you. Please send us a PM with your phone number and PIN. You can send a private message by clicking on my name, then selecting the message option from the profile page.