Invalid SIM card

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Accomplice

Invalid SIM card

Hello about 6 months ago I activated a sprint unlocked iPhone 7+ phone with boost it has been working perfectly fine until 2 days ago when it stopped reading my SIM. It gives me a Locked SIM card. It reads the SIM after I power it on but after 5 mins it give me the locked/invalid SIM card. At this point idk if this is a device issue or a connection problem?
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Agent

Re: Invalid SIM card

Understood! Please send us a private message with your phone number and pin @nanny.

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6 REPLIES 6
Agent

Re: Invalid SIM card

Hi there, @nanny. Is it asking for an unlock code when you receive the error message?

Accomplice

Re: Invalid SIM card

No it says “Sim card has locked, please power cycle the device and if problem persists so tact customer care”
Agent

Re: Invalid SIM card

Understood! Please send us a private message with your phone number and pin @nanny.

View solution in original post

Enthusiast

Re: Invalid SIM card

I’m having the same issue.. please help

Re: Invalid SIM card

Don’t fret, MissKrystal! We’ve got you. Please send me a private message with your phone number, PIN number and delivery address. 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

Enthusiast

Re: Invalid SIM card

Private message sent. Please help