Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

I just returned my iphone 11 without a RMA #,

Go to solution
Highlighted
Not applicable

I just returned my iphone 11 without a RMA #,

I just returned an iPhone yesterday without an RMA # because I didn't receive any emails from you guys until today at 4 in the morning. The only thing I out on the shipping label was my information and where to send it which was,( Plainfield, Indiana...1451 ALL POINTS CT,  SUITE 2. )  Will I get my money back or will it stay there and will I not get any of my money back like I was promised in the VIRGIN MOBILE return policy.   

Please reply because I am worried. 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Agent

Re: I just returned my iphone 11 without a RMA #,

Hello. If an RMA is not written on the box that you send, it can take up to eight weeks to process a refund. Please send us a private message so we may take a closer look.

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

View solution in original post

1 REPLY 1
Highlighted
Agent

Re: I just returned my iphone 11 without a RMA #,

Hello. If an RMA is not written on the box that you send, it can take up to eight weeks to process a refund. Please send us a private message so we may take a closer look.

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

View solution in original post