Fulfillment hold

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Accomplice

Fulfillment hold

Why does my phone say fullfillment hold and I ordered last Thursday for next day
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Agent

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13 REPLIES 13
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Agent

Hi there! Weekend delivery is not available. If the order was placed on Thursday after 12:00PM, it should arrive today.

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Accomplice

But it says fullfillment hold & now that phone says out of stock and they trying to give me credit
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Accomplice

Why Let Me Order The Phone If It Was Out Of Stock and I Paid For Next Day Shipping , Now I’m Going To Have To Wait Even Longer !
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Agent

I see. Let's take a closer look. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

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Accomplice

It won’t let me send a private message when I click on it
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Agent

Please try clearing your browser's cookies and cache before trying again.

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Accomplice

Still didn’t work
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Agent

You might want to try with a different browser. If you're using Chrome, for example, you could try with Firefox.

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Enthusiast

I am having the same issue. Phone was ordered 07/30/2020 and continues to show that it is on fulfillment hold. Why? The phone was listed as available and has yet to ship. We currently are trying to use a replacement phone sent to us by BOOST, that doesn't function properly, and decided to spend over $300.00 on a new phone, and it has yet to ship, and has a guarnateed delivery date of 3-5 business days. I would like to know how BOOST is going to resolve this, as this would be fraud, to list a product as available and it not be is fraudulant. I have sent you a private message in regards to this as well. I would appreciate it being looked into immediately.