Fake IPhone accessories

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Fake IPhone accessories

I recently bought a iPhone 7plus certifies preowned from a boost mobile store in garden city Michigan and the iPhone cable and block that came with it was fake and so was the box. Also didn’t come with earbuds. Is this even legal
5 REPLIES
Agent

Re: Fake IPhone accessories

Hey there @DanielCillen. We're sorry to hear you've such experience at one of our stores. Most of our Boost Mobile stores are independently owned and operated, did you try to visit the store, and explain the situation? How long is it that you purchase the device?

 

~JoyP.

~ Joy P.

Re: Fake IPhone accessories

No I did not, but it was about a week ago
Agent

Re: Fake IPhone accessories

We recommended you to contact the store, and explain your concerns to see if the can assist you with this. 

 

~JoyP.

~ Joy P.

Re: Fake IPhone accessories

Well should it have been in an actual box with actual accessories?
Agent

Re: Fake IPhone accessories

When you purchase the device from our website includes:


- EarPods with Lightning Connector
- Lightning to USB Cable
- USB Power Adapter
- Documentation

 

We assume the same applies, when the device is purchased at the store. But, in this case you need to process the claim with the store.

 

~JoyP.

~ Joy P.