Ahhhh!!! I will definitely try this tonight!!!! You are the only person to give me any type of positive response. Boost has been ZERO HELP.
I got no where with Boost or Apple Within days I got a contact from Sprint corporate and they reimbursed me for what I had to pay to Apple out of pocket. Doesn't change the fact Boost is falsely advertising this "Certified Pre-Owned Warranty" crap BUT this is corporate America at its finest. Good luck!