Cant activate new phone

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Groupie

Cant activate new phone

I bought a new iPhone and I tried to activate it but I keep getting the message "something went wrong. Please try again later”. This really frustrating because I need to use my new phone ASAP.
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Agent

Sorry to hear that, Hernadie000. We definitely want to look into this for you. Please, send us a private message with the IMEI of the phone and the numbers on the SIM card. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

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Agent

Sorry to hear that, Hernadie000. We definitely want to look into this for you. Please, send us a private message with the IMEI of the phone and the numbers on the SIM card. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

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Enthusiast

Did you get this fixed? I am having the same issue.

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Groupie

Activation Lock is set. 
Your carrier may be experiencing issues.
The activation server may be unavailable.
Your SIM card might not be supported.
Activation couldn't be completed.

Check that there is a SIM card in your iPhone.
Wait a while.
Remove the SIM and re-insert it.

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Hi Myrocorn! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday - Friday, and from 6 am - 9 pm CST on weekends.

 

If you need assistance with an activation, please provide us with more information so we can assist you. We remain at your service.