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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Cannot hear and they can't hear me on certain calls, others I can hear no problem .

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Groupie

Cannot hear and they can't hear me on certain calls, others I can hear no problem .

I'm back - Ok so phone is finally up and running, but I am finding that when I call some people, they cant hear me and I cant hear them and the call drops after about 20 secs.  I've also tried putting them on speaker phone., still no sound.  Other people I call and we can hear each other loud and clear.  I was told this might be a connectivity problem.  I've done a hard reset and have checked the receiver ports they are clean and clear.  

1 REPLY 1
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Agent

Re: Cannot hear and they can't hear me on certain calls, others I can hear no problem .

Hello there! Thank you for bringing this to our attention. We’d be happy to look into this to see what causes this to happen. Can you please provide us the nearest crossroads, including the zip code via a private message?