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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Can't Activate My iPhone 7

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Can't Activate My iPhone 7

I just bought an iPhone 7 from you guys and it arrived today. When trying to activate it I would get to the choose my plan section and it would freeze.

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Re: Can't Activate My iPhone 7

I am having the same problem. I bought an iPhone 6 s Plus from Virginmobile and received it this week. I have been trying to activate all morning but it keeps getting stuck. What should I do?

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Re: Can't Activate My iPhone 7

Hey there, @cewormley @virginiawoman! We will definitely help you with the device activation. Please provide us the phone number, PIN, and new IMEI # through a private message. 

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Re: Can't Activate My iPhone 7

Scary! :worried_face:

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Re: Can't Activate My iPhone 7

Hi @jeffc, I am having the exact same issue. I just sent you a PM. Please get back to me as soon as you can. Thanks!