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I have been with boost for 18 months. I never missed a payment. I even paid 2 months in advance. On Friday November 23rd, I spent 30 min with CS, he stated that I am not eligible. He stated that they pick people every month. I couldn't believe his answer.
I'm so sorry we let you down, jkvarnstrom. We're always looking to provide the best experience for our customers. Might you be up for sending me a private message? I'd love to know more about your experience and how we can make it better.
Hey there, TheKing226! The way payments for Boost Up work is through your monthly payments. It is taken from your account balance every month. As such, any normal payment methods apply. You can use Visa Gift cards and yes, you can pay online. You would only need the help of an agent if you happen to wish to pay the remaining balance in one go. You can find details about Boost Up clicking here.