Hi there, @DedraMckay! Boost Mobile Pre-owned phones may have visible wear and tear including small scratches, cracks and chips/dents on back cover and housing, minor chip or scratches on the front glass (no cracks), and small dents and/or scuffs. Many of these imperfections, if they do exist on the device, can be concealed by a phone case.
We do understand your concern, @DedraMckay. Bear in mind that, if you don't feel comfortable with the phone, you'll be able to help to return it if within that time frame.
Hi there! If you wish to return a device, feel free to send us a private message to start the return request.
You can send a private message by clicking on my name, then selecting the message option from the profile page.