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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Activation Error

Groupie

Activation Error

I have a Sprint iPhone 6 - I've already checked the ESN on the Sprint website - said it was clear for Boost Mobile, so it directed me to buy the Boost Sim Pack..  Got the pack, put the new Boost Sim into the iPhone and tried to activate..  I keep getting this Activation Error Message: "Activation did not go as smoothly as planned. Please try again to begin Boost services."  - All last night and I just tried again a few mins ago.  What am I doing wrong? What does this message mean?  Please Help - I'm about to go back to Straight Talk as I can't be without a phone due to safety and work issues.  Thanks in advance. 

4 REPLIES 4
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Agent

Re: Activation Error

Hey, @kissbox! Let’s get this thing worked out. Can you send us a private message with your phone number to verify your account? Thanks!

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Newbie

Re: Activation Error

Hi, I just activated my SIM card from the sim kit and went through the process of setting up my phone and I’m not getting any service. What can I do 

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Agent

Re: Activation Error

Hi there, Jilla79. Thank you very much  for contacting us. 

 

You have to program the phone. Is it an Android or iPhone? 

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Groupie

Re: Activation Error

I’m having the same issue.. I don’t know what to do.