Sorry to hear that, Justalark. Please verify if the volume is turned all the way up. While on a call, adjust the volume. Also, when you adjusted the volume during a call, did it identify as ringer or headphone?
The volume is definitely turned all the way up. When I adjust the volume on the phone during the call, it doesn't register as ringer OR headphone. Simply "volume"
Earlier this week. If here's no solution, I'll just have to swap it out, but I'd really rather not go to the trouble
Follow these steps: