Trying to activate my phone but my ICCID number doesn't match the number listed.
Hi there, @Snuggles42! Thanks for reaching out. Definitely want to look into this for you. Can you please send us a PM with your phone number and PIN?
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".
I order a Galaxy S8 recently but never received a confirmation order number email. I received an email notifying me about my new monthly payments but that's all. Where can I find my order number so I can track the shipping?
Hi! In their own words, Sprint explains they are on a path toward having an all IP-based network capable of supporting VoLTE (Voice over LTE). They have not announced a timeframe for commercial deployment of VoLTE. They will transition customers to VoLTE when they're fully confident they can match the great HD voice experience provided today on our CDMA1x platform.
me gustaria saver cual es la version del binary que tienen los j3
Saludos, @yuni. Muchas gracias por contactarnos el dia de hoy. Desafortunadamente, no tenemos esa informacion disponible en este momento. Si desea puede comunicarse con Samsung para mas informacion. -Kira_M.
I just updated to the Oreo update due to a Samsung notification on my phone. It downloaded completely and installed,but instead of rebooting it just shut off.It was at fully battery life and the screen just shut off.as of right now my phone has yet to turn back on,and the power button does nothing. It wont even charge. Some one help please.
I am a current Virgin Mobile customer, and need to migrate my account to Boost Mobile to activate my new phone. Thank you for your assistance!
Hi, @vm2bm Could you please send us a private message with the following information?
-Phone number from Virgin that you're trying to port.
-PIN code that you used to use with Virgin.
-IMEI/MEID of the device you're trying to active.
-ICCID/SIM card number that you will use with that device.
-4-digits PIN code combination that you would like to use with Boost Mobile
-What type of plan would you like to activate the phone.
Hi there, @katygrimler! Sorry to hear about your phone. The insurance covers: lost or stolen, accidentally damaged (including liquid damage) or out-of-warranty mechanical or electrical breakdown. Your deductible will be $175. To make a claim, please call the insurance company (1-844-534-3099).
I purchased an iPhone 6 in January and activated the phone the first part of February and I have yet to receive the $100 credit on my bill. How do I go about receiving this credit?
Thanks for any help you can provide.