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Hey there, @Colvera2394 We're sorry to hear that. Just to confirm, do you have our $7 phone insurance? Also, when did you purchase that phone? Was it online or at a Boost Store? We really want to help.
Understood, @Colvera2394. If that's the case, you may need to visit the store and see if you are within their return policy to return the phone. Otherwise, you will need to contact the manufacturer to repair your phone. We're sorry for any inconvenience this may have caused you.