ZTE Max XL gets text messages multiple times

[Junebug82571]

I agree, this is bull c, Boost should be sending a credit to their customers. I left Verizon after 10yrs because their rates went up every year. Boost agents why don't you credit our accounts or give us a new phone, we shouldn't have to go without a phone. Not a happy customer right now. 😡😡😡

[jalopez81]

Hi there, Junebug82571. We're sorry to hear you feel this way. Are you having issues with duplicated messages?

[Junebug82571]

Yes I am, I've did the factory reset and nothing has changed.

[jalopez81]

Where are you located when this happens?  Does this happen with one contact only or for all messages?

[Junebug82571]

It happens anywhere I am, and anyone that sends me a text

[jalopez81]

Please, send us a private message with your address, to check the coverage.

[Junebug82571]

I'm new to this site, how do I send a private message

[jalopez81]

In order to send us the text with the information required, please follow this steps:

-On your phone, open up a new blank text message
-In the “To:” field type the short code
-In the message body section, you’ll type your phone number, PIN, and your request.
-Tap SEND

[Junebug82571]

What short code?

[treeguy4247]

I followed
this 1)call ##72786#
2)press 'yes to reset ' u won't lose any data
3)phone should then reload .I haven't gotten multiple texts since