I have a new Boost Mobile Max XL. There is a major problem. If I choose the small display choice in settings, it wipes out all the apps and widgets on the screen that I have added. It also wipes out all the apps, widgets and folders that Boost adds with their update. I think it happens when switching from small back to default (medium) too. I had boost do a full factory reset and software update twice and each time, when I switched to small display, all the boost apps, folders, etc that they added disappeared forever, as did the apps I had added.
Hi trader4. We do apologize that you had this inconvenient with the device. Could you please let us know if you already received a response from ZTE technical support regarding this matter? It seems that this is more of a technical question than a service related issue that can only be answered by the manufacturer(ZTE). We'll be waiting on your reply. - E.J.