Won't turn on


Re: Won't turn on

Didn't work. I held down the power button and the Phone only will restart, it click off and comes right back on and get stuck on the same logo screen.. Holding down the power button or pressing the power button doesn't give me any options. It automatically just restarts and stay on the boost logo screen.

Re: Won't turn on

Hi there Brandywine33. Please try the hard reset steps below: 


  1. Begin by holding down the Power key in order to shut down the ZTE Max XL .
  2. With the phoen off press and hold simulatiously the Volume Up + Power key for a few seconds.
  3. Release both keys as soon as the Boot Mode pops up.
  4. Navigatae to Recovery by using the Volume Up and press Volume Down button to confirm it.