Repeating messages

Accomplice

Repeating messages

Hello, my ZTE repeats messages 20x over and this will continue for 2 days should I take my in boost to have it be looked at this happened to my last ZTE blade as well.
5 REPLIES
Agent

Re: Repeating messages

Hello, Layahmicheal. We are sorry to hear about this experience. We'd like to look into this for you. How often does this happen? Are you getting a specific error message when the issue occurs? 

Accomplice

Re: Repeating messages

It happens every single time some sends me a message it'll repeat that same message throughout the day and usually will continue for 2-3 days
Agent

Re: Repeating messages

Thank you for the information. To research further, can you send us the cross streets and ZIP code where this occurs?

Accomplice

Re: Repeating messages

My zip code is 27534
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Agent

Re: Repeating messages

We’re aware our customers are experiencing difficulties with voice and data services. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience.