Hello, Layahmicheal. We are sorry to hear about this experience. We'd like to look into this for you. How often does this happen? Are you getting a specific error message when the issue occurs?
Thank you for the information. To research further, can you send us the cross streets and ZIP code where this occurs?
We’re aware our customers are experiencing difficulties with voice and data services. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience.