MMS messages won't download.

Highlighted
Groupie

MMS messages won't download.

My ZTE Max XL recently stopped accepting MMS downloads from specific people in a group text that I have been exchanging messages from for a couple years and has stopped sending my messages. Other contacts are completely unaffected. I have deleted and re-entered the names of those affected, in addition to clearing cache and data and re-setting APN, and it makes no difference.. When I turned off my wifi, some of the messages came through. Any way to get it back working with wifi on?

3 REPLIES 3
Highlighted

Hi, AntonioMarco! We are terribly sorry. We only provide MMS message service through our network. 

Highlighted
Groupie

Not sure what your point is. I'm talking about MMS messages.

Highlighted

That's correct. It is not available through WiFi.