Hello there Syrsknight. In order to unlock your device it must meet some very specific criteria such as at least 12 months on an account, never reported stolen or lost, under Boost Mobile coverage, among others. Please follow this link to learn more; https://www.boostmobile.com/about/legal/ctia-regulatory.html?INTNAV=BotNav:Legal:CTIARegulatory
Well, we can take a look at it. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number associated it with the device.
Well, in order to have your device unlock or to check whether it can be unlock, we need the phone and pin number last associated with the phone.