Hey, @Eboggs80! Thanks for bringing this to our attention. We'd like to help you. If you are getting SIM card error, this could be due to many factors. Can you please try to remove the SIM card and place it back to the phone? Please let us know if you see any progress.
Hello, @Eboggs80. Thank you for stopping by. Could you please tell us what type of phone you have to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
Oh, I see @Eboggs80. The SIM Card must be activated before you can insert it on your device. Please send us a private message with your phone number, pin and the SIM Card number you just received. In order to do so, please click on my name, then select the option that says "Send this user a private message".