Invalid Sim Issue

Go to solution
Highlighted

Invalid Sim Issue

I just bought the zte Warp 7. It keeps saying invalid sim. I reboot it and it goes away for about 5 minutes and does it again. Any suggestons
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Invalid Sim Issue

Hello Momoffour2015:

 

Yes go back to the store and ask why it keeps happening?

Its a new phone should not do that unless there is an issue with the sim or the phone is not properly reading the sim at that time.

Try exchanging it for the same or different boost phone 

Ladyequinoxx
Customer Service Rep
Wireless Ally
If I have answered your question, please be sure to mark as Accepted Solution or give it a Kudos if you like the response Robot Happy
Thank you - god bless
3 REPLIES

Re: Invalid Sim Issue

Hello Momoffour2015:

 

Yes go back to the store and ask why it keeps happening?

Its a new phone should not do that unless there is an issue with the sim or the phone is not properly reading the sim at that time.

Try exchanging it for the same or different boost phone 

Ladyequinoxx
Customer Service Rep
Wireless Ally
If I have answered your question, please be sure to mark as Accepted Solution or give it a Kudos if you like the response Robot Happy
Thank you - god bless

Re: Invalid Sim Issue

my name is Madison Luke i have had my ZTE prestige for about 1 year and 3 months and i was wondering how can i get rid of my "invalid simcard" notification.

Agent

Re: Invalid Sim Issue

Hi madisonluke8593! Thanks for contacting us! We'd like to look into that situation asap. Please send us a private message with your phone number, device IMEI and SIM ID. We'll be waiting for your reply.

 

EdwinRG