Error code 104 on ZTE Max xl

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Groupie

Error code 104 on ZTE Max xl

i cannot send txt it says error code 104. HELP

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Accomplice

Re: Error code 104 on ZTE Max xl

UPDATE! I ended up continuing to search the issue. I read that adding the prefix 1 on the number fixed the issue. It worked!!
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Agent

Re: Error code 104 on ZTE Max xl

Hi there, @Twon1110! We apologize for this experience. Definitely want to look into this for you.

Can you please do the following process? This process doesn't erase any information on the phone.

 

- Turn off the Wi-Fi
- Turn on mobile data (Located under data usage or mobile networks).
- Go to the dialer.
- Dial ##72786# (don’t press call).
- Then the phone will restart.
- Unlock the screen when is back on.
- Wait a minute or two, a message will display on the screen saying that the service is updating.
- Allow the process to finish.
- It may or may not restart again in 20 seconds.

 

Please, keep us updated with the results. Thanks.

Groupie

Re: Error code 104 on ZTE Max xl

I'm having the same issue with my stylo 3 an I tried what you suggested an it's still not sending my message
Agent

Re: Error code 104 on ZTE Max xl

Hi there, @ISFP_leo! We’d be happy to help. Does it happen at a specific location or everywhere? Does the message include any picture or emoji? Does it occur with any number?

Accomplice

Re: Error code 104 on ZTE Max xl

I have the same issue and attempted the ##72786# thing and it is still giving me that code. This has only been happening with one phone number specifically. I've also been losing signal when I leave my house. I regain LTE a few blocks away.
Accomplice

Re: Error code 104 on ZTE Max xl

UPDATE! I ended up continuing to search the issue. I read that adding the prefix 1 on the number fixed the issue. It worked!!

Re: Error code 104 on ZTE Max xl

Good morning, Luhmybrains! Thanks for sharing that useful information with the Community!

 

Keep up the good work!

 

Hozuki_Robert

Groupie

Re: Error code 104 on ZTE Max xl

Did what said and still can't send text to another boost mobile carrier

Groupie

Re: Error code 104 on ZTE Max xl

did what was suggested up above and it didn't fix problem

Groupie

Re: Error code 104 on ZTE Max xl

if this is a duplicate reply I apologize but need to let you know that did what says up above and didn't help fix the problem with my ZTE Max xl phone