Hi there, bare2winds! That’s not what we like to hear. We truly apologize for the inconvenience. Can you please send us a private message with the details so we can get down to the bottom of this?
Hey there @bare2winds Thanks for letting us know! We'd like to take a closer look about this issue. Please, send us a private message, so we can further assist you.
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~ Joy P.
Metro has a new deal I'm thinking about trying, unlimited talk. text, data, plus I get 10 GB when I use my phone as a hot spot for my computer for just $10 more then I'm paying now. I think with all the problems that never get fixed, and now with boost stealing my MB's while I'm offline, might be a good time to check other companies. I think the thing that really pisses me off is the fact that in the last eight or so months I use between 6 and 9 GB's of my 10 GB a month. But in the cycle I was told by Boost that I used 10 GB's in 2 weeks, and my Hotspot said I only used 5 GB.
Hello, bare2winds. Your business is important for us, and we don't want to see you going anywhere! Please send us a private message with your phone number, your account pin so we can talk!
From Boost = "The $50 plan that you have has a data allotment of 10 GIGABYTES, you
have already consumed that " And you think your going to fix anything?? How about the MB's I loose every time I'm offline, as of now it's 355 MB.
To make this right, you owe me 7 GB from when my hotspot stopped working, 5 GB from the last cycle and 355 MB you steal while I'm off line, but I still have 3 more days that you could steal more MB's. The way I see it Boost owes me 12 GB and 355 MB