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Hi there Jennifer182. To use the hotspot feature you would need a compatible plan as well. Please send us a private message with your phone number and pin code to verify your current plan. Victor21
Hi there! Thanks for reaching out o us. We'd love to help! What is the plan that you're currently on?
Can you help me with this as well?
Hi, @peimiller The hotspot is included on the $50 or $60 plan.
Hello,@Baby_girl2018. Thank you for stopping by. Are you having issues with the hotspot? Please let us know. We're here to help. -Kira_M.