So I have a weird issue with the ZTE Warp Connect

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Newbie

So I have a weird issue with the ZTE Warp Connect

It will work fine up until I try to connect my laptop to it. Can use my phone on it no problem. As soon as I try to connect my laptop via WiFi not only do I get the "Connected, No Internet" popup on my laptop but it instantly stops working on all my other devices as well. I've double and triple checked the wifi password and I'm sure it's correct. Any ideas?
5 REPLIES

Re: So I have a weird issue with the ZTE Warp Connect

@Lemonlime

Hi. Are you able to connect the hotspot to any other device at the same time is connected with the laptop? Have you tested with a tablet, another phone, or another laptop? - E.J.

Newbie

Re: So I have a weird issue with the ZTE Warp Connect

@Boost_Ejay I can connect to the hotspot but I get no internet connection. Web pages won't load. This happens on every device in the house as soon as I try to connect one specific laptop to it through wifi. 

Re: So I have a weird issue with the ZTE Warp Connect

@Lemonlime

Gotcha. Which phone model is it? Can you provide us with the zip code? - E.J.

Newbie

Re: So I have a weird issue with the ZTE Warp Connect

It's not a phone. It's a ZTE Warp Connect mobile hotspot. 

 

Zip code is 55128

Re: So I have a weird issue with the ZTE Warp Connect

@Lemonlime

 

Understood. Could you please send us a private message with the phone number and PIN?

- E.J.