My hotspot device is not connecting to the internet

Agent

Re: My hotspot device is not connecting to the internet

You can send it here.

Accomplice

Re: My hotspot device is not connecting to the internet

Ok....sorry for the delay, the zip here is 34759 and street name Jura Lane
Agent

Re: My hotspot device is not connecting to the internet

We've checked the coverage of the area and, fortunately, there are no outages over there. Have you tried resetting the device?

Accomplice

Re: My hotspot device is not connecting to the internet

You mean reseting the phone like it was new?....... If is that, no aint reset it yet.
Accomplice

Re: My hotspot device is not connecting to the internet

The thing is that any device conecto to the hot spot but the hot spot dont connect to the internet and on top of the the divece open the browser and direct me to boost to log in because the wifi is asking to log in onto my provider, whats is going on??? and I pay 10 bucks for that.
Agent

Re: My hotspot device is not connecting to the internet

Yes, that's correct. Is your phone Android or iPhone?

Accomplice

Re: My hotspot device is not connecting to the internet

It an android LG STYLO
Agent

Re: My hotspot device is not connecting to the internet

Please, follow these steps to program your phone:

 

1. Turn Wi-Fi off and Mobile Data on

- Settings > Wi-Fi > Off

- Settings > Data Usage > Mobile Data > On

2. Check signal strength (3 bars, or 60% is recommended)

3. From the dial pad enter ##72786# (press "ok" when prompted. For HTC devices, press MENU>RESET)

4. The cellphone is going to update the Profile and the PRL and reboot automatically. That should take about 3 minutes.

 

.

Accomplice

Re: My hotspot device is not connecting to the internet

So the bottom line is you guys can't do nothing then..... so am been rip off 10 bucks.
Accomplice

Re: My hotspot device is not connecting to the internet

Ok I'll will try that.