Hi myuhaniak. Thanks for contacting us. We want to help. You can provide us with the device's DEC, ESN, MEID or IMEI #, and PIN in a private message, and we can try to get the phone number for you. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25
So sorry to hear about this experience, @sb35. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.