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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Why is boost mobile saying my phone isn't eligible for activation?

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Groupie

Why is boost mobile saying my phone isn't eligible for activation?

I ordered my phone from boost mobile, and it has a boost mobile sim card. Yet when I go to activate my phone, it says device does not appear eligible for activation. This is about the third problem I've had with this company in the last two weeks, please can someone help me?

1 REPLY 1
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Agent

Re: Why is boost mobile saying my phone isn't eligible for activation?

Hey there @kyra-12345 We apologize for the inconvenience. Would you please send us a private message, including the IMEI and SIM card number of the device you wish to activate?

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message.

 

~JoyP.

~ Joy P.