"Text messaging not sent due to low balance." BlackBerry Curve 9130.


"Text messaging not sent due to low balance." BlackBerry Curve 9130.


Out of no where, my blackberry curve was blocked from sending texts. I receive texts from others, fine. When I attempt to send now, I receive this text from BoostMobile: 9230 BSTFreeMsg: "Text messaging not sent due to low balance. Recharge account. To find re-boost location from handset go to web then reboot locator. " My monthly payment is secure and automatic so this message is erroneous.  I have been on the phone this whole week with three different costumer service representatives who failed to correct the problem with their suggested solutions. For example, they recommended a ##number# text and a full security wipe which did nothing but waste my valuable time. I was even disconnected from my third call when costumer service attempted to call blackberry's technical service and keep me on the line. This is not a device problem. I am certain it is network.  I have used this device and boost mobile for several years without issue.  


Hi, moonmadmonkey!  I'm so sorry we let you down. We're always looking to provide the best experience for our customers. Might you be up for sending me a private message? I'd love to know more about your experience and how we can make it better.